Customer Experience Director
CoStar Group · Sydney, Sydney Region
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Job description
Customer Experience Director Job Description About the Role As the CX Director of Domain Workflow Solutions (DWS), you will lead the end-to-end customer experience and operational service model across our Realhub, Campaigntrack, Engage and Real Time Agent (RTA) platforms. Reporting to the General Manager, DWS, you'll oversee a large, distributed CX and Operations function across Australia and the Philippines, ensuring customers receive a consistent, reliable and high-quality experience across e…