Front Office Systems Manager (Ticketing Systems)
Gattaca · Pease Pottage, Crawley
Full-time£75,000 – £80,000 per year
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Job description
Overview We are seeking a Front Office Systems & Devices Manager to lead the operational performance, support, and continuous improvement of customer-facing systems and field devices within a major public transport programme. This role goes beyond traditional IT support - it requires ownership of live operational technology, including ticketing systems, validators, gates, kiosks, and other passenger-facing devices that are critical to daily service delivery. You will lead a multi-disciplinary t…