Guest Relations Manager (Parental Leave Contract | November 1, 2026 - October 31, 2027)

Job Description Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following: Lead and support all aspects of the Front Office departments, including Front Desk, Reservations, Royal Service, Concierge, Guest Services, and Fairmont Gold, ensuring adherence to service standards and providing friendly, engaging service. Address guest concerns promptly, tracking and communicating with relevant departments to ensure memorable guest …