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KingdomJob

Manager of Network Reliability and Resiliency

ServiceNow · Toronto, Ontario

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Job description

We are seeking a Manager, Network Reliability and Resiliency to lead a team responsible for the reliability and day-to-day operation of production network services supporting ServiceNow’s cloud platform This is a technical people-manager role You will develop engineers and manage team priorities while staying actively engaged in complex troubleshooting, high-severity incidents, customer escalations, operational readiness, and reliability improvement You will apply SRE principles to network oper…