Senior Developer/CCaaS Consultant
Querentia · Toronto, Ontario
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Job description
Job Description Job Description We are hiring for a Senior Developer/CCaaS Consultant for a contract role. I've included a brief JD below. Please let me know if you're interested. Excellent hourly rate and Fully remote. - Contract Duration: 6 Months Responsibilities: - Lead the technical design and implementation of Amazon Connect call flows, routing, IVR/IVA, and integrations. - Plan and execute migration from Genesys (on-prem or cloud) to Amazon Connect, including discovery, mapping, cutover,…